Your Trusted Ally for Customer Service and Repairs

Laser Photonics supports customers throughout the world and has a dedicated team of Service and Technical Support Engineers to provide after sales service from the moment the laser is delivered. We promise to give you our full attention and to act with integrity and accountability. Laser Photonics offers extensive customer training and support to ensure the best system performance, including:

Factory and on-site operator training
Advanced customer training
Designated customer service engineers
Optimal system configuration
Inbound Customer Support
Advanced application support
Notifications of System Upgrades
Remote diagnostics capability
Direct Technical Support
Engineers log in for testing/troubleshooting

Laser Photonics is committed to delivering superior customer service that meets the needs of our customers in a consistent manner, unsurpassed in professionalism, politeness and promptness. We assess the problem and determine the best solution. We always keep our promises!

Parts repair -  Laser Photonics

Laser Photonics offers full service and repairs on all our products, whether they are in or out of warranty. If you are in need of service or repair for your laser equipment, please complete the form below and our service technicians will reach out to you for more information, and/or RMA instructions.

Laser Photonics maintains a full list of the available spare parts for each of our productsPlease contact our customer service department to obtain the parts list for your specific laser system. We also offer various laser safety accessories for purchase, such as goggles and laser barriers – contact us for more details


Need Service or Repair?

Fill out the form below and someone will be in touch with you guide you through the next steps.

    Out-of-Warranty Repair Rates Diagnostic:         $ 80.00 Flat Fee Labor:                 $230.00 per Hour Internet based support, repair, upgrade: $230.00 per Hour